Refund policy
At TechNestStore, we want you to be happy with your purchase.
Returns
You have 14 days from the date you receive your order to request a return, in line with EU consumer rights. Items must be unused, in their original packaging, and in the same condition you received them.
To start a return, contact us at [your email] with your order number.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund at no extra cost to you.
Shipping Costs
Return shipping costs are the customer's responsibility unless the item was damaged, defective, or incorrect.